Terms of Services
Disclaimer
All the services and products provided under Hostagle
are meant to be used for lawful purposes only. Any usage that violates any
United States federal, state, or city law is strictly prohibited. This includes
everything only using copyrighted materials or threatening or materials
protected by some trade secrets. We are not responsible for the damages you
suffer for violating our terms. We hold the right to change the TOS and other
policies without prior notification.
Uptime
• Any service interruptions or downtime due to
scheduled maintenance by Hostagle Internet or our network providers will not
count towards the uptime guarantee.
• Hostagle Internet is not liable in any way for
failure of third party services (Ex. Apache down, litespeed down or any other).
• Hostagle Internet will not be liable for
failure or delay in performing its obligations if such failure or delay is due
to circumstances beyond its reasonable control, including but not limited to
acts of any governmental body, war, insurrection, sabotage, embargo, fire,
flood, strike or other labour disturbance, interruption of or delay in
transportation, unavailability of, interruption or delay in telecommunications
or third party services (including DNS propagation), failure of third party
software or hardware or inability to obtain raw materials, supplies or power
used in or equipment needed for provision of the Services.
Resources for Shared Hosting Plans as
Follows:
SHARED HOSTING PLAN RESOURCES |
|||
|
Starter |
Premium |
Business |
Physical Memory |
512MB |
768MB |
1GB |
Inodes |
250000 |
270000 |
300000 |
IOPS |
1,024 |
1,024 |
1,024 |
I/O Usage |
1 MB/s |
1 MB/s |
1 MB/s |
Entry Process |
20 |
20 |
20 |
Number Of Processes |
100 |
100 |
100 |
Email /Hour limit |
Upto 100 mails/h |
Upto 100 mails/h |
Upto 100 mails/h |
Email Storage |
512MB/email |
512MB/email |
512MB/email |
Resources for Reseller Hosting Plans as
Follows:
RESELLER HOSTING PLAN RESOURCES for per cPanel |
|||
|
Starter Reseller |
Premium Reseller |
Business Reseller |
Entry Process |
20 |
20 |
20 |
I/O Usage |
1 MB/s |
1 MB/s |
1 MB/s |
Inodes |
250000 |
250000 |
250000 |
IOPS |
1,024 |
1,024 |
1,024 |
Number Of Processes |
100 |
100 |
100 |
Physical Memory |
512MB/cpanel |
512MB/cpanel |
512MB/cpanel |
Email /Hour limit |
Upto 100 mails/h |
Upto 100 mails/h |
Upto 100 mails/h |
Email Storage |
512M/email |
512M/email |
512M/email |
Resources for Cloud Hosting Plans as Follows:
CLOUD HOSTING PLAN RESOURCES |
||||
|
CLOUD 1 |
CLOUD 2 |
CLOUD 3 |
CLOUD 4 |
Email Storage |
512M |
512M |
512M |
512M |
Email /Hour limit |
Upto 100 mails/h |
Upto 100 mails/h |
Upto 100 mails/h |
Upto 100 mails/h |
Entry Process |
20 |
20 |
20 |
20 |
I/O Usage |
1 MB/s |
1 MB/s |
1 MB/s |
1 MB/s |
Inodes |
300000 |
300000 |
300000 |
300000 |
IOPS |
1,024 |
1,024 |
1,024 |
1,024 |
Number Of Processes |
500 |
500 |
500 |
500 |
Physical Memory |
1GB |
2GB |
3GB |
4GB |
Core |
1 |
1 |
2 |
2 |
Resources for ALl VPS Hosting Plans as
Follows:
ALL VPS HOSTING PLAN RESOURCES |
||||
|
Cloud VPS S |
Cloud VPS M |
Cloud VPS L |
Cloud VPS XL |
Email Storage |
NA |
NA |
NA |
NA |
Entry Process |
NA |
NA |
NA |
NA |
Inodes |
NA |
NA |
NA |
NA |
Abuse
We strictly don’t allow any Websites or Content
that promotes any illegal activity or present content that may damage our
servers or any other server on the Internet. Linking such materials is also
strictly prohibited. Any attempt made to undermine or cause harm to our servers
is strictly prohibited, detection of such things may result in service
suspension without prior notice. We hold the authority to suspend your account
without refund in case we detect any such malicious activities. Server abuse
includes but is not limited to the following.
A. CPU/Resource intensive Programs.
B. Denial of Service Attacks.
C. Hacking/cracking of any kind (This includes
exploits).
D. Account trading.
E. Spamming.
G: Transmission, storage or distribution of any
information, data, or material in violation of any law or regulation is
prohibited. This included but not limited to: copyrighted material, trademarks,
or any other illegal content. Examples: Movies, MP3s, Pirated Software, Hacker
Programs, or Warez Sites.
H: We do not allow IRC on our VPS and Shared
servers. We allow game servers on our VPS accounts however they must follow our
server resource policy.
I: Warez, image/file dump, mirror, or ad
services.
J: Sale of a controlled substance or online
pharmacies.
K: Autosurf sites, investment sites, escrow,
HYIP, bank debenture programs, or lottery sites.
L: Brute force programs, IP scanners, mail
bombers, and spam scripts.
M: Personal Proxies are allowed.
N: Phishing.
Cancellation Policy
Hostagle reserves the right to cancel any
service at any time under some circumstances. If the suspension or cancellation
of services is done because of policy violation, you are not eligible for a
refund at any case. Customers can cancel any service at any time. But no refund
will be provided if requested after 7 days of purchase (Only on Managed Web /
Shared Hosting). No refunds will be provided for VPS and dedicated or custom
plans.
If you cancel your account, and your payments
still continue to recur for any reason such as.
1) By the mistake of Hostagle staff.
2) By the error of the credit card processor.
3) By the error of any other payment collection
company.
We are to be held free of liability for any
overdraft fees that are issued by your financial institution. All the licenses
provided with services and add-ons are non-refundable.
Stotage:
1) You can’t host video, music sites.
2) You can’t use our web hosting for storage.
3) You can’t use our web hosting for backuping
You files.
4) You can’t upload multiple large files.
5) Every email account maximum storage size is
500MB.
Content
Hosting content that promotes any adult content,
Video sites & Music sites. And any racism content, it’s not limited to
colour, religion, creed or any beliefs will result in immediate suspension of
services. You can’t use web hosting as a file hosting to store your files. We
allowed cron for minimum 15min, if you use for lower then 15min then we have
rights to suspend your hosting account.
Adult Content
Websites that promote adult content, pornography
or sex-related content is allowed under some circumstances, contact the support
team before including such content. Child pornography is strictly prohibited,
in case we find any Child Pornographic content, we’ll immediately suspend your
services.
Copyrighted Content
If we received any kind of copyrighted content
notice by DMCA, then we will take immediate action on it and suspend your
Website and account without giving you notice. If you repeat it, we will charge
a fine of minimum ₹3,500 to ₹10,000 on it.
Backups and Data Policy
As a web hosting company, we want to emphasize
that we do not provide data backups for your account. It is your responsibility
to maintain regular backups of your website data and content. We shall not be
held liable for any data loss or damage, including but not limited to, data
corruption, accidental deletion, or hardware failure.
We strongly advise all our clients to implement
their backup solutions and ensure the safety of their data. While we employ
various security measures to protect your data, it is essential to take
additional precautions to safeguard your information.
By using our services, you agree to take full
responsibility for your data backups and acknowledge that we shall not be held
accountable for any data loss or any related consequences.
Spam / Mail Policy
We don’t allow spam or bulk emailing in any
circumstances. You can’t use our servers or any services for bulk or
unsolicited e-mails. You can send 100 messages per hour with your account.
Subscribing email addresses to any mailing list without the express permission
of the email address owner is prohibited. All mailing lists run on our servers
must be Closed-loop (Confirmed Opt-in). User may be charged a fee for blacklist
removal of ₹30,000 or more.
Our Email Hosting Services do not
ensure that your inbound and outbound emails will be delivered; settings beyond
our control may impact email deliverability, including emails being sent to a
spam folder or emails not being delivered at all. IP address blacklisting beyond our control
may also affect email delivery.
Email Hosting enables a user to use
specific Services, including cPanel services, to create or delete email
accounts, manage passwords, set mailbox space quotas, or configure other
server-specific settings. Email Hosting
services are subject to certain storage limitations and we auto-delete email in
your trash or deleted folder after such email becomes more than thirty (30)
days old in order to help you manage
storage limits. We may also delete mail in your spam or bulk mail folder
after such email becomes more than thirty (30) days old in order to help manage
storage limits. Notwithstanding any
automatic complimentary backup services, you should backup and save your emails
locally to ensure they will be available when needed. If an email is deleted,
we will use commercially reasonable efforts to retrieve such email but cannot
guarantee recovery of any emails. Email
accounts may be subject to storage quotas specified in a particular package.
Data migration Policy
Hostagle does not offer migration assistance for
any hosting services. Customers are responsible for handling their own
migrations independently.
Refusal of service
We reserve the right to refuse, cancel, or
suspend service at our sole discretion.
Legal
Hostagle holds the right to changes prices,
policies, and configurations of any account when needed without any prior
notice.
Hostagle expects that its customers will abide
by all of our rules and all applicable laws. A subscriber’s failure to comply
with those laws will violate Hostagle policy. Finally, Hosatagle wishes to
emphasize that in signing the service agreement, subscribers indemnify Hostagle
for any violation of the service agreement, law, or Hostagle policy, that
results in loss to Hostagle or the bringing of any claim against Hostagle by
any third-party. This means that if Hostagle issued because of a subscriber’s
or customer of a subscriber’s activity, the subscriber will pay any damages
awarded against Hostagle, plus costs and reasonable attorneys’ fees.
Service charges
Hostagle holds the right to changes prices,
policies, and configurations of any account when needed without any prior
notice.