Disclaimer

All the services and products provided under Hostagle are meant to be used for lawful purposes only. Any usage that violates any United States federal, state, or city law is strictly prohibited. This includes everything only using copyrighted materials or threatening or materials protected by some trade secrets. We are not responsible for the damages you suffer for violating our terms. We hold the right to change the TOS and other policies without prior notification.

Uptime

• Any service interruptions or downtime due to scheduled maintenance by Hostagle Internet or our network providers will not count towards the uptime guarantee.

• Hostagle Internet is not liable in any way for failure of third party services (Ex. Apache down, litespeed down or any other).
• Hostagle Internet will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.

Resources for Shared Hosting Plans as Follows:

SHARED HOSTING PLAN RESOURCES
	Starter	Premium	Business
Physical Memory	512MB	768MB	1GB
Inodes	250000	270000	300000
IOPS	1,024	1,024	1,024
I/O Usage	1 MB/s	1 MB/s	1 MB/s
Entry Process	20	20	20
Number Of Processes	100	100	100
Email /Hour limit	Upto 100 mails/h	Upto 100 mails/h	Upto 100 mails/h
Email Storage	512MB/email	512MB/email	512MB/email

Resources for Reseller Hosting Plans as Follows:

RESELLER HOSTING PLAN RESOURCES for per cPanel
	Starter Reseller	Premium Reseller	Business Reseller
Entry Process	20	20	20
I/O Usage	1 MB/s	1 MB/s	1 MB/s
Inodes	250000	250000	250000
IOPS	1,024	1,024	1,024
Number Of Processes	100	100	100
Physical Memory	512MB/cpanel	512MB/cpanel	512MB/cpanel
Email /Hour limit	Upto 100 mails/h	Upto 100 mails/h	Upto 100 mails/h
Email Storage	512M/email	512M/email	512M/email

Resources for Cloud Hosting Plans as Follows:

CLOUD HOSTING PLAN RESOURCES
	CLOUD 1	CLOUD 2	CLOUD 3	CLOUD 4
Email Storage	512M	512M	512M	512M
Email /Hour limit	Upto 100 mails/h	Upto 100 mails/h	Upto 100 mails/h	Upto 100 mails/h
Entry Process	20	20	20	20
I/O Usage	1 MB/s	1 MB/s	1 MB/s	1 MB/s
Inodes	300000	300000	300000	300000
IOPS	1,024	1,024	1,024	1,024
Number Of Processes	500	500	500	500
Physical Memory	1GB	2GB	3GB	4GB
Core	1	1	2	2

Resources for ALl VPS Hosting Plans as Follows:

ALL VPS HOSTING PLAN RESOURCES
	Cloud VPS S	Cloud VPS M	Cloud VPS L	Cloud VPS XL
Email Storage	NA	NA	NA	NA
Entry Process	NA	NA	NA	NA
Inodes	NA	NA	NA	NA

Abuse

We strictly don’t allow any Websites or Content that promotes any illegal activity or present content that may damage our servers or any other server on the Internet. Linking such materials is also strictly prohibited. Any attempt made to undermine or cause harm to our servers is strictly prohibited, detection of such things may result in service suspension without prior notice. We hold the authority to suspend your account without refund in case we detect any such malicious activities. Server abuse includes but is not limited to the following.

A. CPU/Resource intensive Programs.

B. Denial of Service Attacks.

C. Hacking/cracking of any kind (This includes exploits).

D. Account trading.

E. Spamming.

G: Transmission, storage or distribution of any information, data, or material in violation of any law or regulation is prohibited. This included but not limited to: copyrighted material, trademarks, or any other illegal content. Examples: Movies, MP3s, Pirated Software, Hacker Programs, or Warez Sites.

H: We do not allow IRC on our VPS and Shared servers. We allow game servers on our VPS accounts however they must follow our server resource policy.

I: Warez, image/file dump, mirror, or ad services.

J: Sale of a controlled substance or online pharmacies.

K: Autosurf sites, investment sites, escrow, HYIP, bank debenture programs, or lottery sites.

L: Brute force programs, IP scanners, mail bombers, and spam scripts.

M: Personal Proxies are allowed.

N: Phishing.

Cancellation Policy

Hostagle reserves the right to cancel any service at any time under some circumstances. If the suspension or cancellation of services is done because of policy violation, you are not eligible for a refund at any case. Customers can cancel any service at any time. But no refund will be provided if requested after 7 days of purchase (Only on Managed Web / Shared Hosting). No refunds will be provided for VPS and dedicated or custom plans.

If you cancel your account, and your payments still continue to recur for any reason such as.

1) By the mistake of Hostagle staff.

2) By the error of the credit card processor.

3) By the error of any other payment collection company.

We are to be held free of liability for any overdraft fees that are issued by your financial institution. All the licenses provided with services and add-ons are non-refundable.

Stotage:

1) You can’t host video, music sites.
2) You can’t use our web hosting for storage.
3) You can’t use our web hosting for backuping You files.
4) You can’t upload multiple large files.
5) Every email account maximum storage size is 500MB.

Content

Hosting content that promotes any adult content, Video sites & Music sites. And any racism content, it’s not limited to colour, religion, creed or any beliefs will result in immediate suspension of services. You can’t use web hosting as a file hosting to store your files. We allowed cron for minimum 15min, if you use for lower then 15min then we have rights to suspend your hosting account.

Adult Content

Websites that promote adult content, pornography or sex-related content is allowed under some circumstances, contact the support team before including such content. Child pornography is strictly prohibited, in case we find any Child Pornographic content, we’ll immediately suspend your services.

Copyrighted Content

If we received any kind of copyrighted content notice by DMCA, then we will take immediate action on it and suspend your Website and account without giving you notice. If you repeat it, we will charge a fine of minimum ₹3,500 to ₹10,000 on it.

Backups and Data Policy

As a web hosting company, we want to emphasize that we do not provide data backups for your account. It is your responsibility to maintain regular backups of your website data and content. We shall not be held liable for any data loss or damage, including but not limited to, data corruption, accidental deletion, or hardware failure.

We strongly advise all our clients to implement their backup solutions and ensure the safety of their data. While we employ various security measures to protect your data, it is essential to take additional precautions to safeguard your information.
By using our services, you agree to take full responsibility for your data backups and acknowledge that we shall not be held accountable for any data loss or any related consequences.

Spam / Mail Policy

We don’t allow spam or bulk emailing in any circumstances. You can’t use our servers or any services for bulk or unsolicited e-mails. You can send 100 messages per hour with your account. Subscribing email addresses to any mailing list without the express permission of the email address owner is prohibited. All mailing lists run on our servers must be Closed-loop (Confirmed Opt-in). User may be charged a fee for blacklist removal of ₹30,000 or more.

Our Email Hosting Services do not ensure that your inbound and outbound emails will be delivered; settings beyond our control may impact email deliverability, including emails being sent to a spam folder or emails not being delivered at all.  IP address blacklisting beyond our control may also affect email delivery.

Email Hosting enables a user to use specific Services, including cPanel services, to create or delete email accounts, manage passwords, set mailbox space quotas, or configure other server-specific settings.  Email Hosting services are subject to certain storage limitations and we auto-delete email in your trash or deleted folder after such email becomes more than thirty (30) days old in order to help you manage  storage limits. We may also delete mail in your spam or bulk mail folder after such email becomes more than thirty (30) days old in order to help manage storage limits.  Notwithstanding any automatic complimentary backup services, you should backup and save your emails locally to ensure they will be available when needed. If an email is deleted, we will use commercially reasonable efforts to retrieve such email but cannot guarantee recovery of any emails.  Email accounts may be subject to storage quotas specified in a particular package.

Data migration Policy

Hostagle does not offer migration assistance for any hosting services. Customers are responsible for handling their own migrations independently.

Refusal of service

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Legal

Hostagle holds the right to changes prices, policies, and configurations of any account when needed without any prior notice.

Hostagle expects that its customers will abide by all of our rules and all applicable laws. A subscriber’s failure to comply with those laws will violate Hostagle policy. Finally, Hosatagle wishes to emphasize that in signing the service agreement, subscribers indemnify Hostagle for any violation of the service agreement, law, or Hostagle policy, that results in loss to Hostagle or the bringing of any claim against Hostagle by any third-party. This means that if Hostagle issued because of a subscriber’s or customer of a subscriber’s activity, the subscriber will pay any damages awarded against Hostagle, plus costs and reasonable attorneys’ fees.

Service charges

Hostagle holds the right to changes prices, policies, and configurations of any account when needed without any prior notice.